Further your goals with Microsoft events

Microsoft AI Contact Center: Redefine your Customer Experience

In today's fast-paced digital world, contact centers play a crucial role in shaping customer experiences and driving business success. A modern contact center is not just a support hub; it's a strategic asset that significantly impacts customer satisfaction, loyalty, and overall business performance. Microsoft's Contact Center solutions, powered by Dynamics 365 and AI technologies, are designed to transform traditional contact centers into intelligent, efficient, and customer-centric hubs. Join us for an immersive day with sessions on all components of the Dynamics 365 Contact Center, providing you with a comprehensive understanding of how to transform your contact center using the latest technologies and best practices. We will also demonstrate how it has impacted our own Microsoft Support organization and that of our customers. Join us for: Deep-Dive Sessions Live Demonstrations Customer stories Future Roadmap Networking Opportunities Gain valuable insights into the future of contact centers and implement these learnings to your own organization, driving innovation and business success. We look forward to seeing you at the event and transforming your contact center together! 

Microsoft Nordic Supply Chain Event – Supply Chain Management in the era of autonomous AI ERP

We are excited to invite you to our upcoming in-person event, "Microsoft Nordic Supply Chain Event – Supply Chain Management in the era of autonomous AI ERP". This event will explore the transformative power of artificial intelligence in optimizing supply chain operations, enhancing business agility, and driving supply chain automation. You will meet with our product group experts to get insights into the future of AI-ERP and our latest supply chain additions and AI agents within vendor communication, manufacturing optimization, quality management, demand planning, warehousing, and manufacturing to help you thrive. Event Highlights: Strategic Value of Microsoft AI infused ERP platform: Understand how the MS ERP platform can be a game-changer for your business, enabling autonomous agents and automation. Business Value Insights: Learn about tangible business benefits and real-world success stories from organizations that have leveraged AI enabled with Dynamics 365 Supply Chain Management. Interactive Sessions: Engage directly with peers and the product group through interactive discussions, demonstrations, and focused breakout feedback sessions. 

Microsoft AI Contact Center Challenge 2025 - Hackathon

Join the Hackathon: Transform Your Contact Center Now! The Microsoft AI Contact Center Challenge 2025 is here with an exciting two-day hackathon designed to empower you to define, configure, and present a use case for a modern digital contact center platform. This is your chance to showcase your skills, collaborate with peers, partners and Microsoft experts to compete for the inaugural Dutch Contact Center Challenge title. Why participate in the Hackathon? Hands-On Experience: Gain practical experience by working on your own, real-world scenarios using Dynamics 365 Customer Service, Digital Messaging and Voice Channel, and Copilot Studio IVR. Collaborate and Innovate: Work alongside industry experts, peers, and Microsoft professionals to create innovative solutions that address your current business challenges. Showcase and share your skills: Present your use case to a panel of judges and compete for the chance to be recognized as the winner of the Dutch Contact Center Challenge. The final presentations and awards will be done mid-June in a anther day packed with inspiration. More details will be shared during the hackathon. After expressing your interest to participate by submitting the registration form, we will contact you to discuss the setup & logistics. We will also explain what we expect from the participants. We look forward to seeing your innovative solutions and celebrating your achievements at the Microsoft AI Contact Center Challenge 2025 Hackathon!

Microsoft 365 Copilot Training for Operations

Join us for the Microsoft 365 Copilot Training for Operations, where you will learn how to use Microsoft Copilot to manage projects more efficiently, automate repetitive tasks, collaborate more effectively, and customize the tool to meet your unique needs.

Microsoft Discovery Hour: Service Reimagined with AI

Good service is good for business. Research proves it: a report from Forrester Consulting shows that organizations that deliver good service earn $10 billion more in incremental revenue.1 But rising customer expectations bring greater challenges to meet those demands while still supporting frontline workers and providing customers quality self-service options. That’s where AI-powered solutions like Microsoft Copilot and Microsoft Dynamics 365 can help. Join us to learn how AI is transforming business services and driving growth. During this event, you’ll discover more about: Exclusive insights from Microsoft leaders spearheading business transformations using AI-enhanced services built on Copilot and Dynamics 365 How industry experts build practical strategies for using AI to offer connected service experiences, fuel productivity, and boost efficiency with proactive insights Click here for the Microsoft Event Code of Conduct. Disclaimer: Microsoft Discovery Hour: Service Reimagined with AI is open to the public and offered at no cost. Prior to registering for the event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws. 1 “Money on the Table: Proof that Customer Service Drives Revenue,” Forrester Trends Report, January 2023. 

Microsoft 365 Copilot Training for Finance

Join us for the Microsoft 365 Copilot Training for Finance, where you will learn how to use Copilot to automate repetitive financial tasks, gain insights into their financial data, save time by automating manual tasks, and collaborate more effectively.

Greenhouse Azure AI Workshop

This two-day Greenhouse workshop is a structured and interactive program designed to empower you by simplifying your preparation and enabling you to leverage Azure AI and data-driven services effectively. The goal is to advance your technology missions by showcasing practical use cases, fostering hands-on learning, and driving confidence in Azure's AI capabilities. Through this unified experience, you will gain the tools and insights needed to build impactful, production-ready solutions. Please click here for detailed agenda.

In Person: Fabric Analyst in a Day - InSpark - Amstelveen (Dutch)

Copilot Studio in a Day - Tacstone Technology B.V. - Netherlands & Belgium (Dutch)

Dashboard in a Day - Thorogood Associates - United States

Real-Time Intelligence in a Day (RTIAD) - Intellify Solutions LLC - United States

One day workshop covering the capabilities of Real-Time Intelligence.

Dashboard in a Day - Kanerika Inc - United States

Microsoft Discovery Hour: Accelerate business growth with AI applications on Azure

Join other Technical and Business Decision Makers to discuss and learn how to reimagine strategies for developing cloud-native, intelligent apps. This free digital event will offer business insights, share real-world success stories, and dive into the technical underpinnings of modern applications built for scale, flexibility, and high-performance. You will have the opportunity to: Discover how other business leaders have grown revenue by building new, better products and services with AI-infused digital solutions, and get a deeper understanding of the technologies and use cases that customers are adopting today. Learn how Azure can help you to deliver business value faster with Intelligent Apps. Learn how you can prepare your organisation modernising your applications for AI and continuous innovation. Understand how Azure’s global enterprise-ready platform with built-in security can help you accelerating AI apps to production, with lower operational costs. 

Copilot Studio in a Day - EVOPOINT - Malaysia

Microsoft 365 Copilot Training for Operations

Join us for the Microsoft 365 Copilot Training for Operations, where you will learn how to use Microsoft Copilot to manage projects more efficiently, automate repetitive tasks, collaborate more effectively, and customize the tool to meet your unique needs.

Developers Guide to GitHub Copilot

Level up your skills and confidence at Developer's Guide to GitHub Copilot. In this free demo-driven event, you'll get tips and tricks on Copilot to help boost your skills in using AI for coding, with real-world scenarios applicable to your next feature ship. Experts will show you how to get the best results with Copilot in your favorite integrated development environments (IDEs). You’ll also learn how Copilot lets developers focus on problem solving and collaboration instead of addressing mundane tasks—leading 59% of developers using Copilot to feel less frustrated when coding, 60% to feel more fulfilled with their jobs, and 74% to be focused on more satisfying work.1 Who should attend: Software, DevOps, data, and site reliability engineers Technical level: This is an intermediate-level course.To prepare for and make the most of this event, we encourage you to have a general knowledge of generative AI before attending. During this event, you’ll: Learn how to get more out of Copilot when using it in Visual Studio Code.Explore real-word examples and demos that show you the different ways to use Copilot for development.Discover how to create better prompts using the right amount of context and learn which workloads and workflows work best with Copilot.Chat with experts—ask questions and get answers about how to build and ship software faster using Copilot. Here’s what you can expect: AgendaIntroductionDiscover real-world examples and demos showcasing the different ways to use Copilot for developmentLearn how to use context to write better prompts and choose the workloads and workflows that work best with CopilotLive Q&A session with GitHub expertsClosing Space is limited, so reserve your spot now! Click here for the GitHub Event Code of Conduct. [1] Research: quantifying GitHub Copilot’s impact on developer productivity and happiness, GitHub.