Resposta da Sim Local
Hi there,
Thank you for the feedback. We're happy to hear everything worked out well for you.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Informações sobre a empresa
- Empresa de telecomunicação
- Loja de telemóveis
- Operadora de telecomunicações
- Serviço de hospedagem web
- Agregador de viagens
Sobre Sim Local
Escrito pela empresa
Sim Local has been helping travellers stay connected since 2011, and is a leader in the travel connectivity industry.
We connect travellers to the networks locals trust with our instant eSIM plans giving you stronger coverage, faster speeds, and better value than expensive roaming. Sim Local offers access to more local eSIM plans than any other eSIM provider, so you can choose the perfect package for your travel and connectivity needs.
With instant eSIM plan purchase and activation available through our website or the Sim Local app, it’s never been easier to get connected before you fly or the moment you land.
We partner with trusted local mobile operators worldwide to deliver just-like-home connectivity, backed by reliability, transparency, and expert support.
Alongside our online eSIM offering, Sim Local has a proven physical presence in international airports, with stores in London Heathrow, London Gatwick, Madrid, Vienna and Athens, as well as eSIM kiosks, SIM card vending machines, and partner locations including WHSmith and InMotion.
Whether digital or in-store, Sim Local is the smarter choice for simple, instant travel connectivity.
What is an eSIM?
An eSIM (embedded SIM) is built directly into your device. Instead of swapping physical SIM cards, you can download a digital eSIM profile, install it in minutes, and instantly connect to a mobile network at your destination.
Why Choose a Sim Local eSIM?
- Access to the best local mobile networks with great value data packages
- Some plans include calls and texts too
- Trusted local MNOs and MVNOs for stronger coverage and faster speeds
- More reliable than global resellers
How does Sim Local work?
- Download the Sim Local app (or visit our website).
- Choose your destination and purchase an eSIM plan.
- Install your eSIM digitally on your device.
- Land, switch it on, and connect instantly.
Or visit a Sim Local store in one of our airport locations, where our team can help you choose the perfect plan.
Sim Local Features
- Access to more local eSIM plans than any other provider
- Fast eSIM activation in under 5 minutes
- Stronger coverage and faster speeds with trusted networks
- Plans include hotspot capability
- Expert customer service via WhatsApp
- Transparent pricing with no roaming fees
- Store presence in major international airports
Sim Local eSIM FAQs
What does a Sim Local eSIM plan include?
Data-only plans, unlimited data plans, and local plans with calls & texts. Plans available for 7, 10, 15, 30, 60, or 90 days.
How much does it cost?
Prices vary by destination and data amount, with affordable options for every type of traveller.
Does an eSIM come with a number?
Some local eSIMs include a phone number for calls and texts. Check your plan’s details before purchase.
Which devices are compatible?
Most newer iOS and Android devices support eSIM. See our compatibility guide:
compatible handsets
Can I use my SIM card at the same time?
Yes. Most devices support dual SIM, so you can keep your primary number active while using a Sim Local eSIM.
Popular eSIM Destinations
- United States
- United Kingdom
- Europe Regional Plans
- Spain
- France
- Australia
- Japan
- Turkey
- Canada
- Thailand
- UAE
Learn More
🌐 Website
📖 Blog
📍 Store Locations
🔒 Privacy Policy
📜 Terms & Conditions
Join the Sim Local community!
Follow @simlocal on Instagram or simlocal_esim on TikTok!
Informações de contacto
Sim Local Head Office 7th Floor, RSA House, Dundrum, D16 FC92, Dublin, Irlanda
- WhatsApp: +1 (555) 700‑4252
- customerqueries@simlocal.com
- simlocal.com
4,5
Excelente
3 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Sim Local
Thanks for your kind feedback! We’re happy to hear you were satisfied with our service.
Great!!
Great, it worked all the time I’ve been in France!! I’ll use it again and recommend it!!
21 de outubro de 2025
Resposta da Sim Local
Hello Suelen,
Fantastic! We’re happy everything worked smoothly for you in France. Thanks so much for your recommendation and for choosing Sim Local again!
Eu estou tendo problema de sinal de internet
Eu estou tendo problema de sinal de internet.
1 de outubro de 2025
Resposta da Sim Local
Hi Marcelo,
Thank you very much for taking the time to share your feedback. I am truly sorry to hear that you’ve been facing issues with your internet signal.
Thank you so much for reaching out to us, as we genuinely want to help get your service working smoothly again. We’ve been trying to contact you, but it seems we haven’t heard back from you yet. Once we receive your reply, we’ll be able to look into your connection settings and work with our network team to resolve this quickly for you.
Please know that our goal is to make sure you’re fully satisfied with your service. If for any reason you no longer need the eSIM, we can also review your case and arrange a suitable resolution or compensation.
We would really appreciate it if you could get back to our email when you can, we’re here and ready to help you every step of the way.
Não funcionou em nenhum momento
Não funcionou em nenhum momento, estou decepcionado.
22 de agosto de 2025
Resposta da Sim Local
Hi Paulo,
Thank you so much for your feedback! We’re truly sorry that you were unable to use your eSIM. We understand how disappointing that must have been, especially when you expected a smooth experience.
Thank you for contacting our support team, after investigating, we refunded your order in full.
We hope you’ll consider giving us another chance in the future, as we’d love the opportunity to support you with a better experience next time.
Resposta da Sim Local
Hi Aliehs Alerkina,
Thank you for taking the time to leave us a review.
Pleased you are satisfied with the service provided by Danae!
Resposta da Sim Local
Hi Maria Tereza Pocai,
Thank you for taking the time to leave us a review.
Pleased you are satisfied with the service provided by Gazz!
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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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