Customs administrations are at the frontline in enforcing intellectual property rights (IPR) at the EU’s border. To effectively carry out their task, the active engagement of right holders is needed. As a right holder, you can defend your rights by asking customs to detain goods suspected of infringing your IPR. This is known as an Application for Action (AFA).
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As of 3 October 2024, right holders and their representatives must submit electronic applications for action (eAFAs) to customs through the IP Enforcement Portal (IPEP) or national portals in Germany and Spain.
Application for Action (AFA)
As of 3 October 2024, AFAs must be filed electronically through the IP Enforcement Portal (IPEP) or one of two national trader portals.
The AFA can be a national or Union application depending on the intellectual property right(s) on which it is based. When a Union AFA is granted in one EU country, it has the same legal status in all other EU countries where action was requested.
Manual for AFAs, amendments and extensions
Submitting an AFA
Right holders wishing to submit an AFA should connect to the IPEP Trader Portal for COPIS or to the national portals of Germany or Spain.
The IPEP Trader Portal for COPIS is a single electronic access point deployed at EU level for submitting an application (national or Union) to any EU country’s competent customs department. The national portals of Germany and Spain are only for electronic submission of an application to be issued by the competent customs department of one of these countries. It can be a national application or a Union application.
Note that:
- The holder of the decision should address any further communication, amendments or requests for extension of the decision via the same portal used for the initial application.
- By way of exception, right holders who previously filed their AFAs in Italian trader portal Falstaff will find their Falstaff AFAs in IPEP and can continue to manage them there. and can continue to manage them there.
- Where applications had been filed using paper-based forms, any further communication or requests for extension of the decision should be sent using the IPEP Trader Portal for COPIS or the national portals of the two EU countries mentioned above.
Further documentation:

- General publications
- 3 December 2024

- General publications
- 18 November 2021
- Application for Action - 2021(2 MB - PDF)
- Application for Action - 2021(1.74 MB - PDF)
- Application for Action - 2021(2 MB - PDF)
- Application for Action - 2021(1.76 MB - PDF)
- Application for Action - 2021(2.49 MB - PDF)
- Application for Action - 2021(1.82 MB - PDF)
- Application for Action - 2021(1.98 MB - PDF)
- Application for Action - 2021(1.84 MB - PDF)
- Application for Action - 2021(1.98 MB - PDF)
- Application for Action - 2021(1.57 MB - PDF)
- Application for Action - 2021(2.01 MB - PDF)
- Application for Action - 2021(2.49 MB - PDF)
- Application for Action - 2021(1.87 MB - PDF)
- Application for Action - 2021(2.03 MB - PDF)
- Application for Action - 2021(1.87 MB - PDF)
- Application for Action - 2021(2.04 MB - PDF)
- Application for Action - 2021(1.69 MB - PDF)
- Application for Action - 2021(2.02 MB - PDF)
- Application for Action - 2021(2.03 MB - PDF)
- Application for Action - 2021(1.87 MB - PDF)
- Application for Action - 2021(1.82 MB - PDF)
- Application for Action - 2021(1.85 MB - PDF)

- General publications
- 8 April 2021
- Extension Request(1.02 MB - PDF)
- Extension Request(845.5 KB - PDF)
- Extension Request(1.01 MB - PDF)
- Extension Request(1.37 MB - PDF)
- Extension Request(1.03 MB - PDF)
- Extension Request(937.67 KB - PDF)
- Extension Request(1.01 MB - PDF)
- Extension Request(1.36 MB - PDF)
- Extension Request(1023.87 KB - PDF)
- Extension Request(1.41 MB - PDF)
- Extension Request(1 MB - PDF)
- Extension Request(1.43 MB - PDF)
- Extension Request(960.43 KB - PDF)
- Extension Request(1.01 MB - PDF)
- Extension Request(944.58 KB - PDF)
- Extension Request(1.56 MB - PDF)
- Extension Request(754.06 KB - PDF)
- Extension Request(1.55 MB - PDF)
- Extension Request(1.01 MB - PDF)
- Extension Request(960.13 KB - PDF)
- Extension Request(1.37 MB - PDF)
- Extension Request(946.42 KB - PDF)
- 3 DECEMBER 2024
- български(611.53 KB - PDF)
- español(458.34 KB - PDF)
- čeština(551.77 KB - PDF)
- dansk(451.88 KB - PDF)
- Deutsch(589.92 KB - PDF)
- eesti(485.97 KB - PDF)
- ελληνικά(559.09 KB - PDF)
- français(582.1 KB - PDF)
- Gaeilge(542.8 KB - PDF)
- hrvatski(509.31 KB - PDF)
- italiano(434.53 KB - PDF)
- latviešu(591.02 KB - PDF)
- lietuvių(547.75 KB - PDF)
- magyar(557.04 KB - PDF)
- Malti(718.75 KB - PDF)
- Nederlands(560.48 KB - PDF)
- polski(719.84 KB - PDF)
- português(492.71 KB - PDF)
- română(547.81 KB - PDF)
- slovenčina(694.52 KB - PDF)
- slovenščina(536.96 KB - PDF)
- suomi(525.5 KB - PDF)
- svenska(485.61 KB - PDF)
For right holders trading with China, a specific User Guide exists
- 8 APRIL 2021
Access to IPEP and UUM&DS
Access to the IPEP Trader Portal for COPIS is validated and managed through the Uniform User Management and Digital Signature System (UUM&DS) or via an account in IPEP.
The UUM&DS system implements identity federation between the Commission and all EU countries’ identity and access management (IAM) systems for the purposes of providing secure authorised access to the EU customs electronic systems.
To connect with the systems, please use one of the supported internet browsers: Microsoft Edge, Google Chrome or Mozilla Firefox.
- IPEP Trader Portal for COPIS – where the Economic Operators in EU countries can register their applications; the authentication being provided by UUM&DS or IPEP
- Central Uniform User Management and Digital Signature System – UUM&DS – where EU countries’ traders may manage authorisation assignments (delegations)
Further documentation:
- IPEP Trader Portal AFA filling user guide
- National Service Desks Contact Points
- Legal notice containing a disclaimer, a copyright notice and rules on both personal data protection and the use of the EU emblem by third parties
EORI Number
To access IPEP, right holders and their representatives need to hold a valid Economic Operators Registration and Identification number (EORI number) and the appropriate roles (cust-executive profile) assigned to access the Intellectual Property Enforcement Portal (IPEP).
To obtain an EORI number, applicants and representatives need to contact the competent customs authority for EORI registration in the EU country where they are established. Persons not established in the customs territory of the Union should request the assignment of an EORI number to the customs authorities of the EU country responsible for the place where they first lodge a declaration or apply for a decision.
See: Economic Operators Registration and Identification number (EORI number)
Let the authorities know
Two forms have been elaborated in close collaboration with industry: ‘red alert’ and ‘new trends’. The aim is to provide a mechanism to notify the relevant customs administrations swiftly, in a clear structured way about specific information or general trends concerning suspected IPR infringing goods.
- Red Alert - to notify customs about urgent, specific information
- XLS / PDF
- New Trends - to notify customs about new trends
- XLS / PDF
The forms should be sent to the relevant contact point below.
- 21 NOVEMBER 2024
Alerts can also be sent via the EUIPO’s IP Enforcement Portal. Further information about the use of the alert function in IPEP can also be found in a tutorial called “How to send alerts to enforcement authorities”.
Exchange of information
In accordance with Regulation (EU) No 608/2013 on customs enforcement of Intellectual Property Rights (IPR), the Commission has set up a central database called COPIS (Counterfeit and anti-Piracy Information System), which is operational since 1 January 2014.
COPIS is an EU customs system to facilitate cooperation and sharing of information on IPR protection. It covers all customs actions related to IPR enforcement at the EU external border, i.e. the central management of the lifecycle of AFAs and the information on identified infringements.
COPIS receives data provided by EU countries, stores it at a central level and dispatches the information, which can also be used for statistical purposes. It allows the exchange of information in a pre-defined format between the IPR-competent customs departments of EU countries, the Commission and the European Union Intellectual Property Office.
Note: right holders do not submit information directly to the COPIS system.