What is the best way to identify and prioritize problems in Senior Stakeholder Management?

1 Understand the context

The first step to identify and prioritize problems in senior stakeholder management is to understand the context of the project, the organization, and the stakeholders. You need to have a clear vision of the project objectives, scope, timeline, budget, and risks, and how they align with the strategic goals and priorities of the organization. You also need to map out the stakeholder landscape, identifying who are the key decision-makers, influencers, supporters, and opponents of the project, and what are their expectations, needs, preferences, and concerns. By understanding the context, you can gain insights into the potential sources of problems, and anticipate the impact and urgency of each problem.

2 Define the problem

The next step is to define the problem clearly and accurately, using data and evidence whenever possible. A common mistake in senior stakeholder management is to jump to solutions without fully understanding the root cause and the scope of the problem. This can lead to wasted time and resources, or even worse, create new problems or escalate existing ones. To define the problem, you can use tools such as the 5 Whys, the Fishbone Diagram, or the Problem Statement. These tools can help you break down the problem into its components, identify the underlying factors and assumptions, and articulate the problem in a concise and specific way.

3 Generate and evaluate solutions

Once you have defined the problem, you can generate and evaluate possible solutions, taking into account the feasibility, desirability, and viability of each option. You can use tools such as brainstorming, mind mapping, or SWOT analysis to generate a range of solutions, from conventional to creative, and from incremental to radical. You can then use tools such as the Decision Matrix, the Pros and Cons List, or the Cost-Benefit Analysis to evaluate the solutions, based on criteria such as effectiveness, efficiency, sustainability, and acceptability. You should also consider the potential risks, trade-offs, and implications of each solution, and how they affect the project and the stakeholders.

4 Communicate and implement solutions

The final step is to communicate and implement the solutions, in a way that engages and persuades the senior stakeholders, and ensures a smooth and successful execution. You need to tailor your communication style and message to suit the audience, using appropriate channels, formats, and language. You should also provide clear and transparent information about the problem, the solution, and the expected outcomes, and address any questions, objections, or feedback from the stakeholders. To implement the solution, you need to plan and monitor the actions, resources, and timelines, and coordinate with the project team and the stakeholders. You should also evaluate the results and outcomes of the solution, and report on the progress and achievements.

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?