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Last updated on Nov 19, 2024
  1. All
  2. Leisure Industry
  3. Gaming Industry

You're managing remote game testers. How do you guarantee they understand feedback and instructions?

In managing remote game testers, clarity is key. To ensure they understand feedback and instructions:

  • Use precise language: Avoid ambiguity by being specific about expectations and deadlines.

  • Leverage visuals: Supplement written instructions with screenshots or video walkthroughs.

  • Follow-up regularly: Schedule check-ins to discuss progress and clarify any misunderstandings.

How do you maintain clear lines of communication with your remote team?

Gaming Industry Gaming Industry

Gaming Industry

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Last updated on Nov 19, 2024
  1. All
  2. Leisure Industry
  3. Gaming Industry

You're managing remote game testers. How do you guarantee they understand feedback and instructions?

In managing remote game testers, clarity is key. To ensure they understand feedback and instructions:

  • Use precise language: Avoid ambiguity by being specific about expectations and deadlines.

  • Leverage visuals: Supplement written instructions with screenshots or video walkthroughs.

  • Follow-up regularly: Schedule check-ins to discuss progress and clarify any misunderstandings.

How do you maintain clear lines of communication with your remote team?

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7 answers
  • Contributor profile photo
    Contributor profile photo
    Amit Joshi

    QA Lead at Zensar Technologies

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    Managing remote game testers can be tricky at first, but with the right tools, processes, and follow-ups, it gets easier. It’s not too hard, but not too easy either—good time management is key! how I make sure they understand feedback and instructions: Clear documentation – Write down what needs to be tested, expected results, and deadlines. Right tools – Use platforms like Jira, TestRail, or Slack to keep everything organized. Visuals help – Screenshots, videos, or short guides make things clearer. Regular check-ins – Have quick follow-ups to clear doubts and track progress. With these steps, remote testing becomes smooth and effective!

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    Wassf A.

    Operation Spa`s Manager | Spa & Recreations | Spa Management, Hospitality Industry | Salons Management

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    1. Use Precise Language: Ensure that instructions are clear and specific, avoiding jargon or vague statements that could lead to confusion. 2. Leverage Visuals: Enhance written instructions with screenshots, video tutorials, or screen recordings to make complex tasks easier to follow. 3. Follow-Up Regularly: Schedule consistent check-ins to review progress, provide additional guidance, and address any questions or misunderstandings. 4. Use Collaborative Tools: Utilize platforms like Slack or project management tools to streamline communication and keep all relevant information accessible in one place.

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    Chamara Peiris

    Head of Startup Ecosystem @ Launchpad | Founder & CEO @ Leeg

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    This means making communication foolproof. I’d use precise, jargon-free instructions, ensuring clarity on expectations and deadlines. Visual aids—screenshots, video walkthroughs, or annotated guides—help eliminate guesswork. Regular check-ins via chat or short calls keep everyone aligned and provide space for questions. Encouraging testers to summarize key takeaways ensures instructions are truly understood, not just acknowledged. The goal isn’t just collecting feedback—it’s making sure it’s accurate, actionable, and useful. How do you keep remote teams aligned? Let’s discuss.

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  • Contributor profile photo
    Contributor profile photo
    Serge ( Siarhei ) Dziaruhin

    💹GameDev ✅ 3D Art 9+ years exp. |✨SuperPower - Communication

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    🎮 Managing remote game testers? It’s like herding pixels—precision is everything! Use sharp language, sprinkle in visuals (screenshots or video tours are your MVPs), and follow up like a quest giver checking progress on epic loot tasks. Clear communication = legendary teamwork! 🚀✨

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    Charlotte Sibley

    Senior Live QA Lead at Creative Assembly │Women in Games Ambassador

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    Clear communication is key in both verbal and documentation! second treat them like they are your own - remote is not a barrier or reason to treat them like they aren't part of the team!

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    Kunj Dattani

    Affiliate Marketing | I Love to Know & Understand | Naturally Skilled at Building Connections, Driving Growth & Delivering Results | Let’s Scale Impact Together 🚀

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    To ensure remote game testers understand feedback and instructions, use clear, concise language, provide visual examples, and confirm comprehension through follow-up questions or quizzes. Encourage open communication via regular check-ins and feedback loops to clarify doubts and reinforce key points.

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    Qais Haddad

    Senior Account Manager, Apps, MENA at Google | User Acquisition | ASO | Apps & Mobile Gaming | Empowering MENA Businesses through Digital Growth & UA Strategies!

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    👉 Share detailed instructions with examples for clarity. 👉 Include screenshots, videos, or annotated documents to illustrate points. 👉 Schedule video calls or chats to address questions. 👉 Create a space for testers to ask questions freely. 👉 Use templates for bug reports and feedback submissions. 👉 Pair new testers with experienced ones for guidance. 👉 Ask testers to summarize key instructions before starting. 👉 Use platforms like Slack, Trello, or Notion for streamlined communication.

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