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Last updated on Apr 6, 2025
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  3. Web Applications

You're optimizing a web application for mobile use. How do you manage client expectations?

Balancing client needs with mobile optimization? Share your strategies and insights.

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Web Applications

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Last updated on Apr 6, 2025
  1. All
  2. Engineering
  3. Web Applications

You're optimizing a web application for mobile use. How do you manage client expectations?

Balancing client needs with mobile optimization? Share your strategies and insights.

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Help others by sharing more (125 characters min.)
9 answers
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    Ashit Vora

    Co-founder @ RaftLabs 🚀 | MVP in 90 Days for Non-Technical Founders | Built 40+ Products for Startups & Fortune 500s | Clients Backed by Techstars & East Ventures

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    Mobile optimization takes time. So I set expectations early... – "It won't be pixel-perfect on Day 1." We focus first on usability, speed, and key flows. – "Some desktop features may need rethinking." Not everything fits on a 6-inch screen - and that's okay. – "We'll test on real devices, not just emulators." Helps avoid surprises after go-live. I also show quick Loom demos during dev stages. It keeps clients in the loop and avoids last-minute shocks.

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    Rorisang Fortunate Molokoane

    Ecommerce Enthuasist | Turning Ideas into Online Success | Vendor & Customer Experience Optimisation | Driving Growth Through Data - Driven Strategies | Passionate About Customer Experience and Digital Innovation.

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    Optimizing for mobile is crucial and managing client expectations is just as vitals as the technical work itself. * Education and Explanation: Explain any technical limitations or challenges encountered during optimisation in a clear & understandable way and always emphasise the benefits of mobile optimisation such as increased user engagement, improved accessibility and potential for new clients acquisition. This helps the client to understand the value of the work.

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    Gustavo Cosme

    Apple Developer Educator | Apple Expert at Globoplay | Speaker & Content Creator | 17+ Years in Tech | iOS, Swift, SwiftUI | Apple TV, Apple Watch, Vision, macOS

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    Set clear timelines, explain mobile limitations upfront, and show progress with frequent demos to keep them aligned and confident.

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    Muhammad Amir

    Turning Ideas into Code 6+ years of experience | Senior Rails Team Lead | DevOps & Database Optimisation Specialist | Driving Innovation from Code to Deployment

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    Elevate the app with seamless mobile optimization! Transform feedback into an engaging mobile experience! Collaborate to create a user-friendly mobile design! Craft an app that exceeds client expectations effortlessly! Design together for a responsive and impactful mobile journey!

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    Angel Mercado

    Change agent: Evolving Daily

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    To successfully manage client expectations while optimizing a web application for mobile, clear communication and strategic planning are essential: Set Realistic Timelines: Outline development phases to ensure clients understand progress milestones. Transparency on Features: Clarify which functionalities may be adjusted for better mobile usability. User-Centric Design Approach: Explain how optimizations enhance accessibility and responsiveness. Frequent Client Updates: Provide iterative feedback sessions to align expectations with outcomes. Performance Metrics Assurance: Demonstrate improvements through speed, compatibility, and user engagement analytics. Ensures a seamless experience while maintaining strong client relationships.

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    Gustavo Santos

    Full Stack Engineer | PHP | Laravel | JavaScript | Node.js | Express.js | C# | .NET | Vue.js | RESTful APIs | PHPUnit | Docker | Git | Github | FullStack | Developer

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    I align expectations from the start by focusing on what's most important for mobile: speed, clarity, and key user actions. I explain that some features may need simplification, and that real-device testing is essential. Sharing early previews helps keep everyone aligned and avoids surprises later.

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    Georgiann Rose

    Strategic Information Security Leader | Risk & Compliance Expert | Driving Cybersecurity Excellence with PCI DSS, SOC 2, and ISO 27001 Expertise

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    To manage client expectations when optimizing a web app for mobile, start by clarifying goals and defining success metrics. Set realistic timelines with phased deliverables, and explain mobile-specific constraints like limited screen space and slower networks. Educate clients on best practices and use prototypes or demos for early feedback. Clearly document the project scope to prevent scope creep, and tie all decisions back to user experience. Communicate that added features may impact time and cost. Recommend a soft launch for feedback and outline post-launch support options. Regular updates and transparency are key to alignment.

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    Timothy Hurd

    Author of The Programmers Idea Book | Senior Full Stack Web Developer | Web Integration Specialist | Meta Certified Front-End Developer | IBM Certified AI Developer | PHP Developer | Sitepoint.com Blogger

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    Well first of all, make sure you are designing for mobile first. Along with any wireframing you are doing, make sure you wireframe a mobile view and run it by your client first before building. This is going to set expectations for them as well as for you. They have a chance to put in some input. If you do this in Figma, you can also present them something that they can navigate through and get a feel for the mobile version long before it is built. The trick to expectations is to get them cemented early!

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    Nishant Goyal

    Co-Founder of Plural Code Technologies | I assist you in creating customised software development solutions | 200+ Happy Clients Globally | Full Stack Development | 12+ Years of Mobile & Web App Development Experience

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    Managing client expectations during mobile optimization is all about communication and clarity. 📱 I start by explaining the differences in UX between desktop and mobile — what works beautifully on a big screen might need a re-think for smaller ones. 📋 I set clear priorities: performance, responsiveness, and usability first — bells and whistles later. 🔁 I also involve clients early with mobile previews and quick iterations, so they see progress and understand trade-offs. It’s not just about making it look good — it’s about making it work smart on every device.

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