
Use categories in Mail on iCloud.com
Mail automatically sorts your email messages into categories to help you find and manage them more quickly.
Primary: Find personal messages, direct communications, and time-sensitive information.
Transactions: Keep track of your confirmations, receipts, and shipping notices.
Updates: Catch up on news, newsletters, and social updates.
Promotions: Browse your marketing, coupons, and sale messages.
When a message in Transactions, Updates, or Promotions includes time-sensitive information, it’s also included in the Primary message list.
Note: Mail categories may not be available in all languages.
Turn on Mail categories
You can turn on categorization when you first open Mail on iCloud.com. If you chose Not Now, you can also turn it on later in Settings.
Go to icloud.com/mail, then sign in to your Apple Account (if necessary).
Tap
at the top of the Mailboxes list.
Tap Settings, tap Categories, then tap Turn On Categorization.
If categorization is turned on but the categories aren’t visible, tap , then tap Show Categories.
Change the category of a sender
You can manually categorize messages from a sender.
Go to icloud.com/mail, then sign in to your Apple Account (if necessary).
Select a message, then tap
at the top.
Choose Categorize, then choose a specific category or choose to automatically categorize messages.
Tap Save.
Your choice applies to all current and future messages from the sender.
Recategorize all of your messages automatically
You can reset you preferences so all messages are automatically categorized into Primary, Transactions, Updates, and Promotions. This removes any manual categorization.
Go to icloud.com/mail, then sign in to your Apple Account (if necessary).
Tap
at the top of the Mailboxes list.
Tap Settings, then tap Categories in the sidebar.
Tap Reset Manual Categorization.
View and manage all categorized messages from a sender
When you tap a Transactions, Updates, or Promotions message, a digest view of messages from that sender opens. For example, if you open a Transactions message, all of the other Transactions messages from that sender appear when you scroll up or down.
Go to icloud.com/mail, then sign in to your Apple Account (if necessary).
Select a Transactions, Updates, or Promotions message in the Mailboxes list, then select a message.
All of your messages from the sender in that category appear in a list.
To view all of your messages from a sender, tap
at the top of the sender’s message list, then choose All Messages.
To manage all of your messages from a sender, tap
at the top, then choose to mark them as unread, move them to a folder, archive them, or delete them.
Note: Primary messages aren’t grouped by sender.
To view only one Transactions, Updates, or Promotions thread when scrolling, tap , then tap Group By Thread.
Remove time-sensitive messages from the Primary category
Go to icloud.com/mail, then sign in to your Apple Account (if necessary).
Select Primary in the Mailboxes list, then select a message.
Tap
at the top, then choose Don’t Show In Primary.
Turn off Mail categories
Go to icloud.com/mail, then sign in to your Apple Account (if necessary).
Tap
at the top of the Mailboxes list.
Do one of the following:
Turn off the categories view: Tap Hide Categories.
You can easily hide and show the categories without losing categorization information.
Turn off categorization: Tap Settings, tap Categories, then tap Turn Off Categorization.
Future messages aren’t sorted into categories.