• Resolved executekone

    (@executekone)


    Hello,

    For each individual successful login attempt, I get the notification mail twice. The content of both mails is always identical. Is this a known bug?

    Kind regards,
    Daniel

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Vardan

    (@vardan05)

    Hello,

    We are sorry for the inconvenience caused.
    This is not a known issue, would you please tell us if you are using any SMTP plugin, as unless something is triggering login hook twice, it should not send email twice, because it attempts to send email only once.

    Regards,
    Vardan

    Thread Starter executekone

    (@executekone)

    Hello,

    I think this issue is related to the “Really Simple Security” plugin. I’ve configured it to require a 2FA code after the initial username and password login.

    Because of this setup, Loginizer is sending the “successful login” notification immediately after the basic authentication step, rather than after the full login is completed (including 2FA). As a result, both login notifications are being triggered right after the first login step.

    The SMTP plugin that I am using is “FluentSMTP”.

    Kind regards,
    Daniel

    Plugin Support Vardan

    (@vardan05)

    Hello,

    Thank you for sharing this info, we will try using the 2FA and see if we are able to replicate this. And if it does reproduce, we can add a check to prevent the mail from sending on the second attempt.

    Regards,
    Vardan

    Thread Starter executekone

    (@executekone)

    Hello,

    Thank you very much. It would be great if you would manage to send the successful login notification only after I am really logged in (including 2FA by “Really Simple Security”).

    Regards,
    Daniel

    Thread Starter executekone

    (@executekone)

    Hello @vardan05 ,
    Have you found anything out?

    Regards,
    Daniel

    Plugin Support Vardan

    (@vardan05)

    Hello,

    Apologies for the delay. We were able to reproduce a issue where the Login Notification gets sent before 2FA has been verified and we are working on a Solution.
    And for the issue of double email, we were not able to reproduce it.

    Regards,
    Vardan

    Thread Starter executekone

    (@executekone)

    Thank you for your answer. Let‘s hope that the fix for the 2FA also fixes the double emails sent.

    Plugin Support Vardan

    (@vardan05)

    Hello,

    We have a fix for the issue of Email reaching before 2FA verification which should fix the double email issue as well.
    As earlier, the Really Simple Security 2FA handling was getting triggered after our handling of Email notification, so we have made changes to the priority of email notification hook.
    And have hooked into the Really Simple Security’s 2FA process. We are expecting to release a version by end of this week.

    Regards,
    Vardan

    Thread Starter executekone

    (@executekone)

    Hello,

    thank you very much.

    Regards,
    Daniel

    Thread Starter executekone

    (@executekone)

    Hello,

    I updated the plugin today, and the e-mail notification now works as expected. Thank you very much.

    Kind regards,
    Daniel

    Plugin Support Vardan

    (@vardan05)

    Hello,

    Thank you for updating us and glad to know it is working as expected now.
    Will mark this thread as resolved now, Have a great day.

    Regards,
    Vardan

Viewing 11 replies - 1 through 11 (of 11 total)

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